Lesson changes
Use your booking reference, instructor name, lesson date, and pickup postcode.
LDA support
Help that keeps your lesson moving.
Get clear support for learner bookings, instructor onboarding, payments, refunds, verification, and data requests.
What do you need help with?
Learner support
Bookings, pickup postcode, lesson time, payment confirmation, refunds, and live tracking queries.
Learner helpInstructor support
ADI/PDI onboarding, verification documents, profile setup, calendar availability, bookings, and payouts.
Instructor helpAccount and data
Login issues, privacy questions, account deletion requests, marketing preferences, and data access.
Data requestsSend the right details first time.
The quickest answers come when support can see exactly which booking, account, or payment you mean.
Payments
Include your payment email and confirmation number. Stripe handles card data securely.
Verification
Instructors should include account email, ADI/PDI status, and relevant document reference.
Policies
Cancellation, refund, privacy, cookie, and terms pages are available before booking.
Policies and trust
Clear rules before every booking.
LDA keeps learner and instructor journeys anchored around verified instructors, upfront pricing, secure payments, and clear cancellation rules.